Resources
Guides for the plumbing and heating questions Norfolk houses actually raise
Written for the houses around here: chalk-hard water, century-old clay drains, lofts that freeze. Each guide is long enough to be useful and short enough to read before you decide whether to book anyone.
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- Written for Norfolk homes
- No jargon, no sales pitch
- Read before you book
What readers who became customers say about the work
These guides exist because the same questions arrive on the form every week, and a good answer often means the visit is shorter or not needed at all. They are written from the jobs described on the services directory and the housing found across the areas we cover, and they follow the same rule as the rest of the site, set out on the about page: nothing is claimed that cannot be checked. If a guide raises a question it does not answer, ask through the contact page.
Water quality
Hard water in Norfolk: what limescale does to your boiler, cylinder and shower, and what actually helps
Most of Norfolk draws its water from chalk. That is why the kettle furs up, the shower head clogs and the boiler starts to sound like it is boiling stones. Here is what is going on and what to do about it.
Drainage
A blocked drain in an older Norwich house: what to try, when to stop, and what a camera survey actually shows
Roughly a third of Norwich homes are terraces, and many of them still run on the clay drains they were built with. That changes what a blockage means and how it should be tackled.
Emergencies
Frozen and burst pipes: the first ten minutes, finding your stopcock, and stopping it happening again
Norfolk winters are not the coldest in the country, but a north-easterly off the sea and a pipe in an unheated loft are all it takes. What to do in the first ten minutes decides whether you are mopping a floor or replacing a ceiling.
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Describe what you found and where you are. You get a call back to arrange the visit and a price before any work starts.
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Tell us what the guide did not fix
What the problem is, what you have tried, and where you are. The price comes back before the visit is booked.
- A written price before any work starts
- Plumbing, heating, drains and bathrooms from one enquiry
- Norwich and every town within twenty miles