About

One place to book a Norwich plumber, whatever the job turns out to be

247 Plumbers Norwich takes plumbing, heating, boiler, drainage and bathroom enquiries for homes and rental properties across Norwich and the towns within twenty miles, and turns each one into a visit with a written price.

Five-star ratedby homeowners and landlords

  • Fifteen services, one form
  • A written price first
  • Homes and rental properties
Plumber in a blue uniform working over a pump in a workshop

What the people who have used the service say about it

Reviews

Excellent

many five-star reviews

  • Boiler repair

    Boiler locked out on a Sunday evening with two kids in the bath. Booked online, had a call back that evening to sort a time, and the engineer found a failed fan rather than the PCB the last firm had quoted for. Working again that afternoon.

    Hannah R.Norwich NR2Reviewed on Google

  • Drain unblocking

    Kitchen sink and the outside gully both backing up. Rodded it, then put a camera down to show me the root that was causing it. No mess left, no guessing, and he told me exactly what would need doing next.

    Dave M.Thorpe St AndrewReviewed on Google

  • Bathroom installation

    New bathroom in a 1930s semi with pipework in all the wrong places. Two weeks start to finish including the tiling and the electrics. Everything lined up, the shower drains properly and the price was the price.

    Priya S.CringlefordReviewed on Google

  • Gas safety certificate

    I let three flats and needed the certificates renewed on the same day. All three done in a morning, the paperwork emailed before the engineer had left the last one, and one hob flagged that I would never have noticed.

    Graham T.CostesseyReviewed on Google

  • Leak detection

    Damp patch on the dining room ceiling and no idea where from. Traced to a weeping joint on the bathroom pipework without ripping the floor up. Repaired the same visit and left the tiles as they were.

    Laura B.HethersettReviewed on Google

  • Power flush

    Half the radiators were stone cold at the bottom and the boiler sounded like a kettle. After the flush every radiator heats through and the house warms up in half the time. Should have done it years ago.

    Steve W.BowthorpeReviewed on Google

  • Hot water cylinder

    Old vented cylinder replaced with an unvented one and we finally have proper pressure in the loft shower. Explained the options without pushing the dearest one and tidied up so well you would not know they had been.

    Emma K.PoringlandReviewed on Google

  • Leaking pipe

    Pinhole in a copper pipe under the floor, found and repaired in an evening. Straightforward, no drama, and the invoice matched the quote to the penny.

    Martin F.BrundallReviewed on Google

The idea is simple. A householder with water under the sink, a landlord with a certificate due, a family whose boiler has died on a Sunday: none of them wants to work out which trade they need before they can ask for help. So there is one form, one call back and one written price, whichever of the fifteen services the job turns out to be.

What the name means

The 247 in the name is a statement of when requests are taken: emergency enquiries can be sent at any hour and the call back is prioritised for the ones that cannot wait. It is not a promise about how fast a van can be on a drive in Diss at three in the morning, because nobody can honestly make that promise. What can be promised is that the form is read, the urgent ones go first, and you are told what to do to make the house safe in the meantime.

How the work is organised

The fifteen services fall into four groups: plumbing and leaks, boilers and gas, heating systems, and bathrooms, cylinders and drains. Each has its own page on the services directory, written to explain what the job involves before you book it, what it usually turns out to be, and the questions people ask first. The pages are meant to be useful even if you never send the form.

Gas work, which covers boilers, gas safety certificates and anything on the gas side of a heating system, is carried out by a registered gas engineer, as UK law requires. Electrical work in bathrooms and heating controls is certified by a qualified electrician. Unvented cylinders are installed and serviced by someone holding the qualification the regulations demand. None of that is a marketing claim; it is the minimum the law allows, and it is stated here so you know it is understood.

Where the work is done

The area is a twenty-mile circle around Norwich. That takes in the city and its suburbs, the villages of the Broads, the market towns of Aylsham, North Walsham, Dereham, Attleborough, Diss and Beccles, and the coast at Great Yarmouth and Gorleston. The fifty-six towns and villages in the circle are listed on the areas we cover, which also describes the housing in the city and the jobs it produces.

How the price works

A small repair is priced from what you describe, so the visit and the repair are one agreed figure. A larger job, a new boiler, a bathroom, a heating system, gets a survey first and a written proposal after it that lists what is included. In both cases the figure is agreed before any work starts, and anything found during the work is explained and priced before it is done. There are no figures on this site because no two houses price the same, and a number from a table is a number that changes on the day.

What is not claimed here

You will not find years of experience, numbers of engineers, awards or membership badges on these pages, because none of them has been verified for publication and a claim that cannot be checked is worth nothing. The reviews shown on the site are what customers have said about the work. If something matters to you that is not stated, ask through the contact page and you will get a straight answer.

The small print

How the enquiry form's details are handled is set out in the privacy policy, and the basis on which work is quoted and carried out is in the terms. Both are written in plain English. The rest of the site starts on the front page.

How it works

How an enquiry becomes a finished job

The same four steps for a dripping tap and a new heating system. The difference is only how long each one takes.

Reading a job through on a laptop with the drawings out
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  1. The form, read by a person

    Every enquiry is read, not filtered. The call back is to arrange a time and to ask the one or two questions that decide what to bring.

    Reading a job through on a laptop with the drawings out
  2. A price you can hold us to

    Small jobs are priced from the description. Bigger ones get a survey and a written proposal. Either way, the figure is agreed before work starts.

    Checking the paperwork before the visit
  3. The job, done as agreed

    What was quoted is what is done. If something else is found, it is explained and priced before it is touched, and you decide.

    Engineer drilling a wall with ear defenders on
  4. Tested, explained, written up

    The work is tested in front of you, the controls explained, and the invoice describes what was done in plain terms.

    A finished boiler and cylinder installation
Engineer adjusting valves on a heating manifold

Ready when you are

Something that needs a plumber, a heating engineer or both?

Describe it in a line or two and where you are. You get a call back to arrange the visit and a price before any work starts.

Where we work

Twenty miles in every direction

The city and everything within twenty miles of it, from the coast to the county edge. The eight largest towns have their own page.

The larger towns in the area

  • Norwich
  • Great Yarmouth
  • Bowthorpe
  • East Dereham
  • Beccles
  • North Walsham
  • Diss
  • Attleborough

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Five-star ratedby homeowners and landlords

Tell us what needs doing and someone will call you back

What the problem is, where you are and when suits. The price comes back before the visit is booked.

  • A written price before any work starts
  • Plumbing, heating, drains and bathrooms from one enquiry
  • Norwich and every town within twenty miles

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